Careers with USAC

Assistant Program Manager (High Cost and Low Income)

Fri, 11 May 2012 04:00:00 GMT

Your Team: High Cost Program

Your Role: Assistant Program Manager of High Cost Reporting

You will be primarily responsible for data gathering and reporting for the High Cost program. As one of the “data gurus” of the team, you will ensure that the mechanisms used to report data meet the requirements of the High Cost program and provide valid, consistent, and reliable data. Additionally, you will recommend modifications to facilitate the satisfaction of organizational and functional needs within the overall provision of current systems.

Responsibilities include:

· Gathering requirements for reports, maintaining technical documentation, and aggregating information from various programmatic data sources for monthly and quarterly performance measures

· Developing and producing reports for the High Cost program, various groups within USAC, and external stakeholders such as the FCC and Telecommunication Carriers

· Developing and maintaining reporting standards and ensuring consistency and quality of deliverables

· Defining, analyzing, and planning for changes in data requirements and interfaces between or among different, but interdependent, data systems

· Gathering statistics on overall trends to present to management

· Administering, maintaining, developing and implementing policies and procedures for ensuring the accuracy and integrity of High Cost program data

· Providing audit tracking / audit follow-up support

· Assisting the Manager(s) and Director of the High Cost program in various projects

· Other duties, as assigned

About You:

· You have 1 or more years of direct work experience creating reports using relational database technologies, SQL/T-SQL, and Microsoft Excel

· You possess a Bachelor’s degree from an accredited college and/or university (preferably in finance or related field)

· You have previously worked in a project or program management environment, and owned specific functions or deliverables

· You are a Microsoft Office master and can competently use Microsoft Excel and Access

· You previously dealt with financial data either in your professional career or through education

The following skills are desired:

· Knowledge of or experience with state or federal High Cost programs a plus

If interested, please submit a cover letter with salary requirements and resume to jobs.hcli@usac.org.

USAC is an Equal Opportunity Employer. Only principals will be accepted. No agencies please.

Our Company:

The Universal Service Administrative Company (USAC) is an independent, not-for-profit corporation designated by the Federal Communications Commission (FCC) as the administrator of the federal universal service fund (USF). USAC collects universal service contributions from telecommunications carriers and administer universal service support mechanisms (programs) designed to help communities across the country secure access to affordable telecommunications services. Through administration of these programs, USAC provides support for high cost companies in rural areas, low-income consumers, rural health care providers, and schools and libraries.

Our Culture:

USAC and its dedicated professional staff have expertise in all areas of administering federal universal service programs. As the administrator, USAC operates with a strong commitment to protecting the integrity of the fund and helping ensure affordable access to telecommunications services for communities across the country. This shared sense of purpose shapes a professional and diverse environment that encourages employees to grow and learn throughout their USAC careers. USAC offers a comprehensive benefits package, ongoing professional development opportunities, and balance between the demands of work and life. Our open-door policy promotes teamwork and collaboration. We invite you to apply and learn more about joining our team.

FAR Contract Specialist (Finance)

Fri, 11 May 2012 04:00:00 GMT

Your Team: Purchasing

The Purchasing team is responsible for the procurement of and contracts for all goods and services related to USAC operations. We deal with a variety of cross-business disciplines to analyze and recommend purchasing opportunities including, but not limited to, decisions on construction, healthcare, IT technology, consultants, office supplies, professional development and more. As such, the entire team is constantly gaining knowledge and becoming experts in all major aspects of purchasing. We’re looking for detail-oriented, adaptable and articulate individuals to join our fast-paced, multi-disciplinary work environment.

Your Role: FAR Contract Specialist

You will serve as the company’s Federal Acquisition Regulation (FAR) subject matter expert (SME) for a mid-size organization administering a complex federal program. You will support the end-to-end procurement and contract process. Procurements will include, but are not limited to, complex information technology systems and applications, large-scale operational support services, and multi-contractor auditing programs.

Responsibilities include:

· Serving as the FAR acquisition SME for all large-scale, strategic procurements, advising on FAR compliance requirements for initiatives such as APs, SSPs, SOWs, RFPs, determinations and findings, open and competitive procurements, proposal evaluations and award recommendations, documentation, and post-award support

· Assisting in the development and implementation of acquisition policies, programs, and procedures that enhance FAR compliance, provide operational efficiencies and promote cost effectiveness where possible

· Participating in contract negotiations, including coordination with USAC’s legal team and functional business organizations, contract coordination and administration, application of the FAR to USAC’s procurements, and alignment with the Federal Communications Commission (FCC) as required

· Planning a comprehensive negotiation strategy and coordinating it with other technical experts, to then lead negotiations conducted with vendors to develop the contract price and terms

· Developing potential sources of supply to ensure competitive procurement process, with an emphasis on small and/or disadvantaged businesses

· Analyzing and reviewing all phases of the acquisition program to provide continuous improvement

· Other duties, as assigned

About You:

· You have 6 or more years of experience working with the Federal Acquisition Regulation

· You have 6 to 8 years in contracting and procurement, where you completed duties similar to those above

· You are a master of Microsoft Office, and can easily and competently use all programs to create deliverables

· You possess a Bachelor’s degree from an accredited college and/or university (preferably in Business, Management, Finance, Procurement, or Contracting)

· You possess a Contracting Officer Representative (COR) certification or equivalent certification/experience

· You can leverage integrated financial applications that include a purchasing module (e.g., Microsoft Dynamics GP, SAP, CGI Momentum) at an intermediate competency level

The following skills are desired:

· You can easily conduct cost/benefit analyses

· You previously developed performance-based contracting experience

If interested, please submit a cover letter with salary requirements and resume to jobs.finance@usac.org.

USAC is an Equal Opportunity Employer. Only principals will be accepted. No agencies please.

Our Company:

Our Culture:

IT Security Engineer (Information Technology)

Thu, 10 May 2012 04:00:00 GMT

Your Team: IT Security

IT Security is a highly visible team dedicated to the ensuring the proper protection of USAC data and resources. We are a specialized, dedicated group with responsibilities covering sensor monitoring, vulnerability scanning, firewall administration, incident response, and application security. We also support the various initiatives that include policies and procedures, as well as auditing projects. We’re looking for passionate, self-motivated IT professionals to help us get the job finished in-line and on-time.

Your Role: IT Security Engineer

You will support IT Security operational needs and deliver on a variety of initiatives including audit, security remediation, system vulnerability and firewall support. As the IT Security Engineer, you will be integral in USAC’s disaster recovery and incident response teams.

Responsibilities include:

· Administering USAC’s firewall and related technologies

· Evaluating new and existing applications for security compliance and providing recommendations to improve USAC’s security posture

· Validating remediation efforts of findings related to vulnerability and system configurations

· Responding to day-to-day IT operations and internal requirements requiring security support

· Performing security initiative gap assessments

· Implementing, testing, and maintaining defined security solutions

· Other duties, as assigned

About You:

· You have gained 5 or more years of experience completing similar duties as outlined above

· You possess a Bachelor’s degree from an accredited college and/or university (Information Technology) or equivalent experience

· You have 3 or more years of working systems administration knowledge of Unix and Microsoft operating systems

· You have 3 or more years of IT network security knowledge and implementation experience (e.g., firewalls, secure topologies/architectures, intrusion detection and analysis, Microsoft and UNIX OS security, vulnerability assessments)

· You have 2 or more years of experience with application security

· You have 1 or more years leveraging the MS Office Professional tools suite

· You are an analytical thinker who solves problems and develops continually more effective solutions to them

· You can make informed decisions quickly and leverage your communication abilities to implement them

The following skills are desired:

· You have understanding of Federal security regulations, guidelines, and trends (e.g., OMB Circular A-130, NIST Guidelines)

· You have previous experience with incident response/computer forensics, Managed Security Service Provider (MSSP) services and support, as well as Perl and/or shell scripting

· You have directly worked in the financial services area and to support security, business continuity, as well as compliance and maturity initiatives

If interested, please submit a cover letter with salary requirements and resume to jobs.issec@usac.org.

USAC is an Equal Opportunity Employer. Only principals will be accepted. No agencies please.

Our Company:

Our Culture:

Manager of Application Delivery (Information Technology)

Fri, 11 May 2012 04:00:00 GMT

Your Team: Corporate Software Development

Corporate Software Development supports all of USAC’s internal business units’ application delivery needs, using multiple platforms to deliver inventive IT solutions to our internal customers. Our goal is to optimize critical business processes for multiple departments using an agile, cross-functional application delivery framework. We’re looking for accountable, technically experienced team players to join our existing group of fun, customer-driven IT innovators.

Your Role: Manager of Application Delivery

You will manage all aspects of application delivery of business systems – new systems development, system enhancements, and support of systems in production – for USAC’s business units. You will also directly manage the key resources required to develop, enhance and support business systems including PMs, software developers, systems engineers, systems analysts and DBAs all within an Agile and Waterfall software development lifecycle.

Responsibilities include:

·         Managing the relationship with key business customers, developing an understanding of their business needs and priorities, and delivering software solutions that meet those business needs

·         Providing input to the Product Owner/Business Sponsor on the product strategy and vision, and giving feedback on the content and prioritization of the Product Backlog

·         Providing support and assistance to cross-functional teams and their Scrum Masters or Project Managers, including helping remove impediments that are harming teams’ ability to be effective

·         Actively supporting Scrum Masters’ and Project Managers’ efforts to protect teams from disturbance, disruption, or outside interference

·         Providing advice and assistance to teams on technical difficulties that arise in the course of doing their work

·         Identifying issues to teams that they might overlook, such as scalability, performance, or security

·         Determining which software development initiatives should be managed using USAC’s Scrum framework or Waterfall and which should be managed using USAC’s Microsoft Solutions Framework (MSF)

·         Providing mentorship, career development advice, skills development and training, and overall guidance to team members

·         Leading the recruitment and hiring of new team members, with the active involvement and input of existing team members

·         Performing financial planning and budgeting, including anticipating future resource requirements, training needs, and tools and technologies required

·         Providing performance feedback and complete performance evaluations for team members

·         Working with other Application Delivery Managers and with the Director of Architecture and Standards to build a robust, agile project management and software engineering environment aligned with accepted SDLC and Project Management principles and ensure that USAC has the tools and competencies needed to perform agile software engineering

·         Managing outsourced work, consultants, and other internal/external relationships

·         Coordinating with other IT functions (IT Security, Network Operations, etc.) to perform analysis and design of applications and systems

·         Represent the IT department to Senior Management of other departments

·         Other duties, as assigned

About You:

·         You have gained 6 to 8 years of general information systems work experience

·         You previously developed 4 to 6 years of leveraging project management and software engineering methodologies as well as developing and managing IT budgets

·         You have 3 to 5 years of direct management experience relating to technical resources

·         You can apply the 2 to 3 years of your direct work experience with Agile software development methodologies

·         You spent 2 to 3 years of your professional career managing vendors, including RFP developments, proposal evaluations, and performance management

·         You possess a Bachelor’s degree from an accredited college and/or university (preferably Computer Science, Information Technology)

The following skills are desired:

·         You can display knowledge from 2 to 3 years of experience in a Scrum software development environment

·         You have 2 to 3 years hands-on experience with automated software engineering tools such as automated testing, test-driven development, requirements management, UML, work flow management, or similar

·         You can apply 3 to 5 years of leading cross-functional information systems teams

If interested, please submit a cover letter with salary requirements and resume to jobs.finent@usac.org.

USAC is an Equal Opportunity Employer. Only principals will be accepted. No agencies please.

Our Company:

The Universal Service Administrative Company (USAC) is an independent, not-for-profit corporation designated by the Federal Communications Commission (FCC) as the administrator of the federal universal service fund (USF). USAC collects universal service contributions from telecommunications carriers and administer universal service support mechanisms (programs) designed to help communities across the country secure access to affordable telecommunications services. Through administration of these programs, USAC provides support for high cost companies in rural areas, low-income consumers, rural health care providers, and schools and libraries.

Our Culture:

USAC and its dedicated professional staff have expertise in all areas of administering federal universal service programs. As the administrator, USAC operates with a strong commitment to protecting the integrity of the fund and helping ensure affordable access to telecommunications services for communities across the country. This shared sense of purpose shapes a professional and diverse environment that encourages employees to grow and learn throughout their USAC careers. USAC offers a comprehensive benefits package, ongoing professional development opportunities, and balance between the demands of work and life. Our open-door policy promotes teamwork and collaboration. We invite you to apply and learn more about joining our team.

Manager of Application Delivery (Information Technology)

Fri, 11 May 2012 04:00:00 GMT

Your Team: Schools and Libraries Software Development

Schools and Libraries Software Development focuses on developing technology used to distribute funds which help schools and libraries nationwide obtain telecommunication services at affordable rates. Each year, our systems process over 40,000 applications and distribute over $2 billion for qualified applicants. We’re looking for team-oriented, self-starters to join our cross-functional division that includes developers, DBAs, QAs, Analysts, Engineers, and PMs.

Your Role: Manager of Application Delivery

You will manage all aspects of application delivery of business systems – new systems development, system enhancements, and support of systems in production – for USAC’s business units. You will also directly manage the key resources required to develop, enhance and support business systems including PMs, software developers, systems engineers, systems analysts and DBAs all within an Agile and Waterfall software development lifecycle.

Responsibilities include:

· Managing the relationship with key business customers, developing an understanding of their business needs and priorities, and delivering software solutions that meet those business needs

· Providing input to the Product Owner/Business Sponsor on the product strategy and vision, and giving feedback on the content and prioritization of the Product Backlog

· Providing support and assistance to cross-functional teams and their Scrum Masters or Project Managers, including helping remove impediments that are harming teams’ ability to be effective

· Actively supporting Scrum Masters’ and Project Managers’ efforts to protect teams from disturbance, disruption, or outside interference

· Providing advice and assistance to teams on technical difficulties that arise in the course of doing their work

· Identifying issues to teams that they might overlook, such as scalability, performance, or security

· Determining which software development initiatives should be managed using USAC’s Scrum framework or Waterfall and which should be managed using USAC’s Microsoft Solutions Framework (MSF)

· Providing mentorship, career development advice, skills development and training, and overall guidance to team members

· Leading the recruitment and hiring of new team members, with the active involvement and input of existing team members

· Performing financial planning and budgeting, including anticipating future resource requirements, training needs, and tools and technologies required

· Providing performance feedback and complete performance evaluations for team members

· Working with other Application Delivery Managers and with the Director of Architecture and Standards to build a robust, agile project management and software engineering environment aligned with accepted SDLC and Project Management principles and ensure that USAC has the tools and competencies needed to perform agile software engineering

· Managing outsourced work, consultants, and other internal/external relationships

· Coordinating with other IT functions (IT Security, Network Operations, etc.) to perform analysis and design of applications and systems

· Represent the IT department to Senior Management of other departments

· Other duties, as assigned

About You:

· You have gained 6 to 8 years of general information systems work experience

· You previously developed 4 to 6 years of leveraging project management and software engineering methodologies as well as developing and managing IT budgets

· You have 3 to 5 years of direct management experience relating to technical resources

· You can apply the 2 to 3 years of your direct work experience with Agile software development methodologies

· You spent 2 to 3 years of your professional career managing vendors, including RFP developments, proposal evaluations, and performance management

· You possess a Bachelor’s degree from an accredited college and/or university (preferably Computer Science, Information Technology)

The following skills are desired:

· You can display knowledge from 2 to 3 years of experience in a Scrum software development environment

· You have 2 to 3 years hands-on experience with automated software engineering tools such as automated testing, test-driven development, requirements management, UML, work flow management, or similar

· You can apply 3 to 5 years of leading cross-functional information systems teams

If interested, please submit a cover letter with salary requirements and resume to jobs.issld@usac.org.

USAC is an Equal Opportunity Employer. Only principals will be accepted. No agencies please.

Our Company:

Our Culture:

Manager of Application Delivery (Information Technology)

Fri, 11 May 2012 04:00:00 GMT

Your Team: Program Software Development

Program Software Development uses leading technology and automation to build and support systems that make broadband and phone service affordable to millions of Americans. We build and optimize systems with our internal customers that allow the distribution of over $6 billion for qualified applicants annually. We’re looking for open-minded, proactive learners to join our team, which is dedicated to creating a diverse, pioneering, and self-organized working environment.