About USAC


Please Note: E-File, including My Portal, will be unavailable from 9:00-11:00 PM ET Thursday, February 23, due to system maintenance. We apologize for any inconvenience.

A Redesign in E-File

The new online layout of the FCC Form 499-A makes completing the form a much more user-friendly process, with helpful hints and a better work flow to keep you moving forward as you file. The data collected in the FCC Form 499-A has not changed.

View the FCC Form 499 Online User Guide.

Watch the FCC Form 499-A: Online Filing Demo

Welcome to E-File, USAC's online filing system.

Click the "E-file" button to access or set up your E-File account.


If you have questions about E-File, review the E-File User Guide.

E-File allows contributors, service providers, and beneficiaries of program support to electronically enter data, process invoices, submit, verify, and certify FCC forms. E-File also supports Company Officers and General Contacts in performing administrative tasks, such as resetting passwords and managing entitlements.

Sharing your user name and password is a violation of USAC's terms and conditions.

I Forgot My User ID or Password

If you are a Company Officer, General Contact, Preparer, or Rural Health Care Program applicant and have forgotten your password, you can reset your password online. If you are an Authorized User, you must contact the Company Officer or General Contact that created your account to reset your password.

Please Note:

  • Your user ID is your email address. If you forgot your User ID, call USAC Customer Operations at (888) 641-8722.
  • Password reset requests will result in an email to the user with further instructions.
  • It may take up to 10 minutes for this email to be delivered to you.
  • When resetting your password, enter the temporary password that USAC sent you in the "Old Password" field.

Forms in E-File

FCC Form 498

Visit the Service Providers section to learn about the form and deadlines for filing. You can find the official FCC form instructions on the Service Providers Forms page.

New Filer Registration and FCC Forms 499-A/Q

To learn about registering as a new filer, visit the Obtain a Filer ID page. Official FCC form instructions are located on the Contributors Forms page.

High Cost and Lifeline Programs

FCC Form 481
Read the official FCC form instructions on the High Cost Program Forms page.

FCC Form 497
To learn about the form or deadlines, read Receive Payment (FCC Form 497). For detailed filing instructions, read the FCC Form 497 Online Filing Instructions. Look for the official FCC form instructions on the Lifeline Program Forms page.

FCC Form 525
Read the official FCC form instructions on the High Cost Program Forms page.

FCC Form 555
To learn about the form or deadlines, read Recertify Subscribers (FCC Form 555). For detailed filing instructions, read the FCC Form 555 Online Filing Instructions.

FCC Form 690
Read the official FCC form instructions on the High Cost Program Forms page.

54.314 Annual Certification
For assistance with this online certification, please review the online filing guides for State Certification and Self-Use Certification. Details about the certification requirements can be found on the Certification Requirements page.

Rural Health Care Program

RHC Invoice
To learn about service provider invoicing, including how to submit invoices through My Portal, the payment cycle, and more, visit the Telecommunications Program Invoicing page.

Schools and Libraries Program

FCC Form 472
Find form information or deadlines on the FCC Form 472 Filing page. Applicants will need to file an FCC Form 498 in the E-rate Productivity Center (EPC) to provide banking information and obtain a 498 ID for direct reimbursement.

Training and Resources

More E-File resources are available, including instructional videos, webinars, and training modules on the Online Learning Library page for Contributors. There, you'll find such topics as how to establish new users and user entitlements, change contact information, and more. The online learning libraries for each program offers access to educational videos, webinars, and modules that are specific to the form you plan to file. Visit the program-specific Trainings & Outreach pages to access the different Online Learning Libraries.

For questions about E-File, call USAC Customer Operations at (888) 641-8722.