About Low Income:

• Overview of the Program
• Overview of the Process
• Individual Outreach
• Understanding Audits
• Filing Appeals
• HCLI Training Events
• Video Tutorials

Low Income Tools:

• Latest News
• Calendar/Reminders
• Required Forms
• Disbursement Data
• Rules and Orders
• Tips and Best Practices
• Frequently Asked Questions
• Contact Us

Step 5: Advertise the Availability of Lifeline Support

All eligible telecommunications carriers (ETCs)must advertise the availability of Lifeline support.

All ETCs are required to advertise the availability of Lifeline in a manner reasonably designed to reach eligible households within its study area 47 C.F.R. §54.405(b). The FCC has provided advertising guidelines for carriers. ETCs can use USAC as an outreach resource by posting Lifeline and Link Up information on USAC's Low Income consumer website, www.lifelinesupport.org, or by customizing a USAC Consumer Outreach Letter and sending it to households within the study area.