Please Note: We are currently updating the guidance on this page to reflect the rule changes in the 2016 Lifeline Modernization Order. In the meantime, please visit the 2016 Lifeline Order page for relevant information.
There are two ways to qualify for the Lifeline Program.
If your household's income is at or below 135 percent of the federal poverty guidelines, you may be eligible for a Lifeline Program discount. To determine if your household meets this criteria, use our federal poverty guidelines eligibility chart. This chart is updated each year.
Find the total number of members of your household in the left column, and your household location (Alaska, Hawaii, or 48 U.S. states and D.C.), and if your household is at or below the listed household income, your household may be eligible for a Lifeline Program discount.
If you, or someone in your household, participate in one of the following federal or state assistance programs, you may be eligible for a Lifeline Program discount.
Only one Lifeline Program discount (one telephone line – either landline or wireless) is allowed per household. The definition of a "household" is anyone living at an address (including children, relatives, people not related to you, etc.) who share income(s) and household expenses.
Use this questionnaire to determine if you are one household.
Your telephone company will use a Household Worksheet to determine if more than one household resides at your address. The worksheet must be completed when any new applicant applies for a Lifeline Program discount at an address where a discount is already being received.
To apply for a discount, you must contact your telephone company directly. You may not contact USAC to apply for a discount. See the Apply for Lifeline page for the three steps you need to take to apply for the Lifeline Program.