• Applicants
  • Step 1: Determine Eligibility
  • Step 2: Develop a Technology Plan
  • Step 3: Open a Competitive Bidding Process
  • Step 4: Select a Service Provider
  • Step 5: Calculate the Discount Level
  • Step 6: Determine Your Eligible Services
  • Step 7: Submit Your Application for Program Support
  • Step 8: Undergo Application Review
  • Step 9: Receive Your Funding Decision
  • Step 10: Begin Receipt of Services
  • Step 11: Invoice USAC
• Service Providers
  • Step 1: Obtain a Service Provider Identification Number
  • Step 2: Search Applicant Requests for Service
  • Step 3: Respond to Applicant Requests
  • Step 4: Applicants Select Service Provider
  • Step 5: Assist Applicants with Application Review
  • Step 6: Receive Funding Commitment Decision Letter
  • Step 7: Begin Providing Services
  • Step 8: File Annual Certification
  • Step 9: Invoice USAC

About the Schools and Libraries Program:

• Overview of the Program
• Overview of the Process
• Outreach and Training
• Video Tutorials
• Training Sessions
• Service Provider Conference Calls
• Prior Year Wave Information
• HATS Outreach
• Schools & Libraries News Briefs
• HATS Outreach
• Filing Appeals
• Understanding Audits

Schools and Libraries Tools:

• Apply Online
• Commitments
• Submit a Question
• Latest News
• Calendar/Reminders
• Required Forms
• Reference Area
• Search Tools
• Changes and Corrections
• Suspensions and Debarments
• Contact Us

2009 Service Provider Training Information

Who Should Attend?

All service providers are invited to attend USAC's one-day service provider training session, "How to Stay Out of a Jam," to learn how to navigate the Schools and Libraries Program and avoid errors that hinder success.

For service providers that participate in the Schools and Libraries Program and the Rural Health Care Program, USAC's Rural Health Care Division will give an hour-long videoconference presentation after the E-rate training sessions (in both Tampa and Phoenix) to discuss Rural Health Care Pilot Program updates and offer participants an opportunity to ask questions.

Dates and Locations

Southeast Training (Tampa)
May 5, 2009
Hilton Tampa Airport Westshore

Southwest Training (Phoenix)
May 12, 2009
Wyndham Phoenix

How to Register:

To register for the Southeast Training, click here.

To register for the Southwest Training, click here.

Have your Service Provider Identification Number (SPIN) available when registering. You can look up your SPIN here.

Registration is complimentary and space is limited to the first 200 registrants.

Please select only one session as they cover the same information.

Agenda

The theme for this year's service provider training is "How to Stay Out of a Jam." At the end of the E-rate sessions in Tampa and Phoenix, the Rural Health Care Division will discuss (via videoconference) updates in the Rural Health Care Pilot Program and answer questions. The agenda below highlights the topics that will be addressed at the service provider training.

Printable Agenda

8:00 a.m. – 8:45 a.m.	Beginners Session
9:00 a.m. – 9:15 a.m.	State of the E-rate
9:15 a.m. – 10:15 a.m.	Program Compliance Jams
10:15 a.m. – 10:30 a.m.	Break
10:30 a.m. – 11:30 a.m.	Program Compliance Jams (continued)
11:30 a.m. – 12:00 p.m.	Form 498/499 Jams
12:00 p.m. – 1:00 p.m.	Lunch
1:00 p.m. – 2:00 p.m.	Eligible Services Jams
2:00 p.m. – 3:00 p.m.	Invoicing Jams
3:00 p.m. – 3:15 p.m.	Break
3:15 p.m. – 3:45 p.m.	Audit Jams
3:45 p.m. – 4:00 p.m.	Questions
4:00 p.m. – 5:00 p.m.	Presentation on Rural Health Care Pilot Program

 

Please note that topics listed will be discussed at both the Tampa and Phoenix training sessions.

 

Please keep your contact information current. If you need to update your personal information or cancel your registration, email USAC Training or call 904-206-4417.

* Remember to retain your confirmation number once you register. It will be needed for any future changes to your registration.