Service Provider

Disbursements

Pursuant to the Debt Collection Improvement Act of 1996 (DCIA), all federal universal service fund support payments must be made by electronic funds transfer (EFT). The Federal Communications Commission (FCC) indicated that recipients of universal service support payments must provide their financial institution information and other relevant information on FCC Form 498 (Service Provider Identification Number and General Contact Information Form).

Disbursements are paid to the service providers’ account designated on the FCC Form 498.

When Disbursements Are Paid

Disbursements are paid according to a schedule based on approved support from the various support mechanisms.

Support Mechanism

Disbursement Schedule

High Cost

Once a Month

Lifeline

Once a Month

Rural Healthcare

Twice a Month

Schools and Libraries

Twice a week

USAC Customer Operations can assist service providers in determining the status of a payment once the support has been approved by the support mechanism. Please refer to the Where’s My Payment section of the website for information to help you find the status of your payment.