Assuring effective stewardship of the federal universal service programs by guarding against misuse or waste is a priority shared by USAC, the FCC, and Congress, as well as program applicants, service providers, and the general public. To that end, this page allows applicants, service providers, contributors, and others to alert USAC to instances when universal service support is possibly being misapplied or program rule violations might exist.
If you are aware of waste, fraud, or abuse of universal service support, USAC encourages you to report it. USAC treats each report of waste, fraud, or abuse as a serious and urgent matter requiring immediate attention.
If you would like to report an instance of waste, fraud, or abuse, please follow the procedures outlined below. USAC has other means for submitting a question or complaint.
Instances of universal service support being misapplied, mismanaged, or violations of law, rules, or regulations by program participants or service providers.
If you have information about a household receiving more than one Lifeline Program discounted service, please contact the FCC's Lifeline Fraud Tip Line at (855) 455-8477 or via email.
All reports are considered confidential. Laws protect you from reprisals (i.e., any action taken against you because you filed this report).
If you believe there is a misuse of funds or a violation of rules:
Whistleblower Alert Contact Information | ||||
Program |
Phone |
Online |
U.S. Mail |
|
Contributors, High Cost, Lifeline, or Rural Health Care |
(888) 641-8722 |
Universal Service Administrative Co. |
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Schools and Libraries |
(888) 203-8100 |
|
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FCC Lifeline Fraud Tip Line |
(855) 455-8477 |