Verify a Consumer's Eligibility

The Lifeline Program team discusses service providers in Vermont's new responsibility as of November 2, 2017, to verify eligibility before entering the subscriber in NLAD and enrolling them in the Lifeline Program. The presentation covers the eligibility qualifications for Lifeline – that the subscriber must have a qualifying income or participate in a qualifying program, initial the certification statements, and receive no more than one benefit per household – and what documentation is acceptable as proof of eligibility and identity.
59:10 minutes | September 2017
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