USAC's News Archive gives you access to all announcements related to the Lifeline Program as they were made throughout the years. The archives will be updated as new announcements are made.
The National Lifeline Accountability Database (NLAD) is experiencing intermittent interruptions today, March 1, 2018.
USAC is taking NLAD offline for one hour to resolve these issues. NLAD and the Lifeline Claims System (LCS) will be unavailable from 1:00 PM to 2:00 PM ET.
We will send another notice via email once the system is back online.
USAC’s website (www.USAC.org) will be unavailable due to scheduled website maintenance on Friday, March 2 from 9 p.m. to 9:30 p.m. ET. During this outage, the entire site will be converted to Hypertext Transfer Protocol Secure (HTTPS).
After the deployment, users will notice that all www.USAC.org web pages are preceded by “HTTPS” in their URLs. Existing bookmarks to non-HTTPS addresses will continue to work but will automatically be redirected to the HTTPS address.
Please note, some USAC applications may not be available during the outage. We apologize for the inconvenience.
Why are we making this change?
HTTPS protects the integrity of the website by preventing intruders from tampering with communications between the website and users. It guards both visitors and websites by encrypting and securing the information being sent and received while improving performance through faster load times.
If you have any questions about this, please contact us at Outreach@usac.org.
LCS version 0.6.0 was released into the NLAD Pre-production environment today, January 17.
In this release, the features below were included:
PDF link that shows filing support details for all SAC(s) with status types, "Ready to Certify" and "Certified"
LCS users that have both NLAD and NLAD opt-out states' SACs will need to submit original filings and revisions for each data set in LCS.
Please refer to the instructions in the Lifeline Claims System for guidance on how to use the NLAD opt-out state filing features.
How to Log In to the Lifeline Claims System
LCS users will log in through the NLAD Pre-production environment to access the Lifeline Claims System. The LCS landing page will differ depending on a user's E-File entitlements.
Please see the related bulletin sent on Jan. 18 to view a chart of the E-File entitlements and accompanying landing page.
Questions about LCS?
If you have any questions about this system, please contact us at Form497@usac.org.
On January 10, 2018, the FCC released Public Notice DA 18-30, providing guidance on the Lifeline reimbursement payment process based on National Lifeline Accountability Database (NLAD) data.
Possible NLAD Outage on Friday
The National Accountability Lifeline Database (NLAD) may be temporarily unavailable for 2-3 minutes tomorrow, January 5 between 8 to 8:30 p.m. ET due to system maintenance.
Both the pre-production and production environments could be affected.
Questions about NLAD?
If you have any questions, contact us at NLADSupport@usac.org or (877) 524-1325.