Lifeline Support

What is the Lifeline Program?

The Lifeline Program is a federal program that provides a monthly discount on landline or wireless phone service to eligible low-income households.

The Lifeline discount can lower or eliminate the cost of your monthly phone bills. Only one discount is available per household, either landline or wireless, but not both.

If you are eligible, apply for a discount through a participating company in your area.

FAST FACTS

  • There are several ways to qualify for a Lifeline Program discount

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  • You can keep your discount even if you change companies.

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  • Only your telephone company can help you if you have an issue with your Lifeline Program discount.

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  • Before you can receive a discount, your telephone company must verify your identity.

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  • Only one Lifeline Program discount is allowed per household. What is a "household"?

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  • You must certify every year that you are still eligible to receive a Lifeline Program discount.

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Annual
Recertification

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You must certify every year that you are still eligible to receive your discount.

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