Lifeline Support

What is the Lifeline Program?

The Lifeline Program is a federal program that provides a monthly benefit on home or wireless phone and broadband service to eligible households.

The Lifeline benefit can lower or eliminate the cost of your monthly phone or internet bill. Only one benefit is available per household; either phone service (home or wireless) or internet (home or mobile), but not both.

If you are eligible, apply for a benefit through a participating company in your area.


  • There are several ways to qualify for a Lifeline Program benefit

  • You can keep your benefit even if you change companies.

  • Only your company can help you if you have an issue with your Lifeline Program benefit.

  • Before you can receive a benefit, your company must verify your identity.

  • You must certify every year that you are still eligible to receive a Lifeline Program benefit.

  • Only one Lifeline Program benefit is allowed per household. What is a "household"?


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Changes to the Lifeline Program are coming on December 2, 2016

Learn More