Change My Company

You may transfer your Lifeline benefit to a new company at any time.

How to Transfer Your Lifeline Benefit

To transfer your benefit to another company, contact a company that offers Lifeline and ask them to transfer your Lifeline benefit. You may need to reapply before your company can transfer you.

When your new company is ready to transfer you, they will need the following information to process the request:

  • Your full name, date of birth, last four digits of your Social Security number or Tribal ID number, home address, phone number, and
  • Your consent (verbal or written)
    • You will be required to give your consent acknowledging that once the transfer is complete, you will lose your benefit with the previous company.
    • You will need to acknowledge that the new company has explained that consumers may not have more than one Lifeline benefit per household.

In most cases, you should not experience an interruption in service.