Change My Company

You may transfer your Lifeline benefit to a new company at any time.

How to Transfer Your Lifeline Benefit

To transfer your benefit to another company, contact a different company that offers Lifeline and ask them to transfer your Lifeline benefit to them. You may need to reapply through the National Verifier to confirm you are still eligible before your company can transfer your benefit.

When your new company is ready to transfer your benefit, they will need this information to process the request:

  • Name
  • Date of birth
  • Last four digits of your Social Security number (or Tribal identification number)
  • Address
  • Phone number
  • Your consent (verbal or written)
    • You will be required to give your consent acknowledging that once the transfer is complete, you will lose your benefit with the previous company.
    • You will need to acknowledge that the new company has explained that consumers may not have more than one Lifeline benefit per household.

In most cases, you will not experience an interruption in service.