If you think you qualify, apply to get Lifeline. Methods to apply:
Log in or create a new account to complete the Lifeline application online.
Print a Lifeline application in English or Spanish. Complete a Lifeline application and send with copies of your proof documentation to:
Lifeline Support Center
PO Box 7081
London, KY 40742
Contact your phone or internet company
Ask your selected phone or internet company for assistance submitting your application. You may be able to apply though the company’s website, if they make that option available.
If you qualify, you will have to choose a phone or internet company and sign up for service with them. You can also ask your current company to apply your Lifeline benefit to a service you are already getting.
Call us at (800) 234-9473 or email Lifelinesupport@usac.org. We will help you find out if a company has you enrolled in the Lifeline program. Then contact the company you want to sign up with. You will need to reapply to Lifeline to confirm you are still eligible. Learn more about how to Get Lifeline.
You can switch phone or internet companies at any time. Talk to your new company to make the switch—some companies may have transfer costs. You will need to reapply to Lifeline to confirm you are still eligible. Learn more about how to Get Lifeline.
If you believe someone is using your information without your consent to receive the Lifeline benefit, contact us at (800) 234-9473 or email LifelineSupport@usac.org. Please also contact the FCC’s Lifeline Fraud Tip Line at (855) 455-8477 or Lifelinetips@fcc.gov.