Customers may transfer their Lifeline benefit to a new company at any time.
To transfer your benefit to another company, contact a different company that offers Lifeline and ask them to transfer your Lifeline benefit to them. You may also need to show a card, letter or other proof of participation.
The new company will need this information to process the request:
In most cases, customers will not experience an interruption in service. There are certain instances when customers may be asked to provide Proof of Identity.