National Verifier

If you want to sign up for Lifeline, you can apply with a participating phone or internet provider or submit an application on your own using the National Verifier.

Video – How to Apply Online

Watch a ten-minute video on how to apply for Lifeline online through the National Verifier:

Video – How to Apply with a Phone or Internet Company

Watch a four-minute video on how to apply for Lifeline with a participating phone or internet company:

Consumers in California, Oregon, or Texas: The application process varies slightly in these three states. If you are a consumer in California, Oregon, or Texas, you should check with your provider or public utility commission (PUC) to begin the Lifeline application process.

How to Apply with the National Verifier

You have two ways to apply for Lifeline on your own using the National Verifier: online and by mail. If you want more support when applying, you can also ask a participating phone or internet company to help submit an application. If you have a disability and need assistance with your Lifeline application, please contact the Lifeline Support Center at (800) 234-9473.

You will need the following information to apply:

  • Full legal name
  • Date of birth
  • Last 4 digits of your Social Security number (or Tribal identification number)
  • Home address

Apply Online:

You can apply online by going to CheckLifeline.org and creating an account. You may find out if you qualify for Lifeline through the website immediately after applying online. If the National Verifier cannot prove your eligibility automatically, you will need to upload more documents to the consumer portal.

Apply by Mail:

You can also send an application by mail. You will mail in your finished Lifeline Application (Spanish version), Household Worksheet (Spanish version), and copies of your proof of eligibility to the Lifeline Support Center. USAC will contact you by mail to let you know if you qualify for Lifeline.

The Lifeline Support Center’s mailing address is: 

Lifeline Support Center

PO Box 7081

London, KY 40742

After You Qualify:

Once you qualify for Lifeline, you must notify a Lifeline phone or internet company so that they can enroll you in the program. You can find Lifeline phone and internet companies that serve your community here.

Recertification

Every year, you have to show that you still qualify for Lifeline. The National Verifier will first try to confirm your eligibility automatically.

If the National Verifier cannot recertify you, USAC will contact you with instructions. You must follow these instructions, otherwise you will lose your Lifeline benefit. USAC will also send you reminders.